Support independent journalism - become a member

Free ferry rides in Helensburgh due to a new ticketing system issue

Publication: The Lochside Press

A ferry leaving the pier
MV Chieftain leaving Kilcreggan pier | Licensed for use by The Scottish Beacon | All rights reserved.

Passengers are still travelling free of charge on the Kilcreggan to Gourock ferry in the Argyll Bute region – ten weeks after CalMac’s £18m new ticketing system was brought in.

With the crew on board, the MV Chieftain cannot sell discounted ten-journey tickets; the state-owned ferry operator advises customers to buy tickets online – although that system isn’t working either.

CalMac, the operator of ferry services, has refused to say how many people have travelled free of charge, but in 2022 there were 4,000 passenger journeys on the route every month.

Read the full article at The Lochside Press website.

Image with a bus and cars with lights

Previous: ‘Serious failures’ in Edinburgh Council’s handling of tax payment complaint

by Donald Turvill, Local Democracy Reporter, Midlothian View